24x7 and 12x7 security monitoring · Sharjah city, SAIF Zone, Hamriyah and the industrial areas

Managed SOC Services in Sharjah

Intello provides managed SOC services in Sharjah: our security operations centre monitors your systems, investigates every serious alert and acts to contain threats, so a small IT team is not left watching alerts alone. Choose 24x7 coverage or a lower-cost 12x7 model.

  • 15-minute SLA on critical alerts
  • Minutes from Sharjah, in Al Qusais
  • 500+ clients
Get a SOC proposalSee how it works

What are managed SOC services?

A security operations centre (SOC) is a team that monitors your systems for attacks, investigates suspicious activity and responds to threats. With SOC as a service, you use an external SOC instead of building your own: the provider supplies the analysts, tools and processes, and you get continuous protection for a monthly fee.

Key facts
Coverage models24x7 (round the clock, every day) or 12x7 (extended hours, with after-hours escalation of critical alerts)
AnalystsTier 1, Tier 2 and Tier 3 coverage on the 24x7 model; Tier 1 and 2 on 12x7
Response target15-minute SLA on critical alerts
What we monitorEndpoints, servers, network, cloud (Microsoft 365, Azure, AWS, Google Cloud) and key applications
SupportsISO 27001, SOC 2, PCI DSS, the UAE PDPL and the UAE IA Standard
Where we workFrom our SOC centre, with our Al Qusais office a few minutes from Sharjah

Managed SOC services for Sharjah businesses

Most Sharjah companies have a small IT team, or an outside IT provider, and nobody watching security alerts at night. A managed SOC in Sharjah fills that gap without the cost of an in-house team.

  • SAIF Zone and logistics

    Logistics and trading companies in SAIF Zone whose shipment systems, portals and mailboxes are targets for fraud and ransomware.

  • Hamriyah and the industrial areas

    Manufacturers and industrial firms monitoring office IT, remote access and the connections to their plants and warehouses.

  • Sharjah Media City (Shams)

    E-commerce and digital companies whose websites, cloud accounts and customer data are online around the clock.

  • Education

    Universities and schools with large numbers of users and devices, and sensitive student data.

  • Healthcare and services

    Clinics, insurers and professional firms holding personal data under the UAE PDPL.

  • SMEs and family businesses

    Companies with no one watching security alerts at night, at weekends or during holidays.

Also available: Managed SOC in Dubai · Managed SOC in Abu Dhabi · Cyber security company in Sharjah

Managed SOC Services in Sharjah by Intello

Do you need SOC services in Sharjah?

A managed SOC is usually the right step if any of these apply to you:

  • Nobody watches your security alerts at night, at weekends or during holidays
  • Your firewall, endpoint or cloud tools generate more alerts than your team can handle
  • You need log monitoring for ISO 27001, SOC 2 or PCI DSS
  • A client, insurer or bank has asked how you detect and respond to attacks
  • You have had an incident that went unnoticed for too long
  • Building an in-house SOC would cost more than you can justify

Not sure whether you need 24x7 or 12x7? Companies that run around the clock, or hold sensitive data, usually choose 24x7. We will recommend a model in the first call.

Get a SOC proposal

What our managed SOC in Sharjah covers

We do not just send you alerts. We investigate, triage, contain and respond.

Continuous monitoring

Real-time monitoring of endpoints, servers, network, cloud and applications, detecting threats as they happen.

Threat detection

SIEM correlation, threat intelligence, behavioural analytics and custom detection rules tuned to your environment.

Triage and investigation

Every serious alert investigated by an analyst, so you only hear about what matters.

Containment and response

Isolating endpoints, blocking IP addresses and disabling accounts to stop an attack spreading.

Email and cloud monitoring

Suspicious sign-ins, mailbox rules and account takeover in Microsoft 365 and Google Workspace, the usual start of invoice fraud.

Threat hunting

Analysts actively searching for hidden threats that automated detection misses.

Log management

Centralised log collection and retention that meets compliance requirements and supports investigations.

Incident escalation

Clear escalation to your team and, when needed, to our incident response team for Sharjah.

How we set up SOC services in Sharjah

A planned onboarding, then steady monthly operation.

  1. 1

    Scoping call

    We understand your environment, your clients’ demands and which coverage model fits.

    Week 0 · free

  2. 2

    Onboarding plan

    Log sources, use cases, escalation contacts and response permissions agreed in writing.

    Week 1

  3. 3

    Integration

    Your firewalls, endpoints, servers, cloud and key applications connected to our monitoring.

    Following weeks

  4. 4

    Tuning

    Detection rules tuned to your environment to cut false alarms.

    During onboarding

  5. 5

    Live monitoring

    24x7 or 12x7 monitoring, triage and response, with a 15-minute SLA on critical alerts.

    Ongoing

  6. 6

    Reporting and review

    Monthly reports and quarterly reviews in plain language, for management and auditors.

    Monthly and quarterly

Onboarding time depends on the number of systems and log sources. We agree a dated plan with you in week one.

What you get

  • A managed security operations centre watching your systems
  • 24x7 or 12x7 monitoring, depending on the model you choose
  • Analyst triage of every serious alert
  • Containment actions agreed in advance
  • 15-minute SLA on critical alerts
  • Log collection and retention for compliance
  • Evidence for ISO 27001, SOC 2 and client reviews
  • Monthly reports and quarterly reviews

Choose your SOC coverage

12x7 SOC

Monthly

Best for: Lower-risk environments

  • · 12-hour daily monitoring
  • · Tier 1 and 2 analysts
  • · After-hours critical escalation

24x7 SOC

Monthly

Best for: Round-the-clock operations and sensitive data

  • · 24/7/365 monitoring
  • · Tier 1, 2 and 3 analysts
  • · Automated containment

SOC + incident response

Monthly + retainer

Best for: Full detect-and-respond cover

  • · 24x7 SOC
  • · Incident response retainer
  • · Forensic investigation support

Who is watching your systems in Sharjah tonight?

Tell us about your environment. We will recommend 24/7 security monitoring in Sharjah or a 12x7 model, and send a fixed monthly fee.

Get a SOC proposal

Managed SOC vs in-house SOC in Sharjah

Building a SOC means hiring analysts for every shift, buying tools and keeping up with threats. For most Sharjah companies, an MSSP in Sharjah is the more practical route.

Managed SOCIn-house SOC
CostA predictable monthly feeSalaries for several shifts, tools and infrastructure
Time to startWeeksMany months to hire and build
Coverage24x7 or 12x7 from day oneHard to staff nights, weekends and holidays
ExpertiseTier 1–3 analysts who see attacks across many clientsLimited to your own team’s experience
Best forSMEs, manufacturers and growing companiesVery large organisations with constant needs

What affects the cost of SOC services in Sharjah

You get a fixed monthly fee after the scoping call. These are the factors that move it:

Coverage model
24x7 or 12x7.
Number of assets
Endpoints, servers, cloud accounts and network devices monitored.
Log volume
How much log data is collected, analysed and retained.
Response scope
Which containment actions we take on your behalf.
Compliance reporting
Reports and log retention for ISO 27001, SOC 2 or PCI DSS.
Incident response
Whether an incident response retainer is included.

Why Sharjah businesses choose Intello as their managed SOC

15-min

SLA on critical alerts

24x7

or 12x7 coverage

500+

clients served

We act, not just alert. Analysts investigate, triage and contain threats instead of forwarding raw alerts.

Sized for smaller teams. Clear escalation and plain-language reports for companies without a security team.

Incident response on hand. When something serious happens, our incident response team takes over the investigation.

Close by. Our Al Qusais office is minutes from Sharjah, so it is easy to meet in person for reviews.

Frequently asked questions

How much do SOC services in Sharjah cost?

It depends on the coverage model (24x7 or 12x7), the number of assets monitored, log volumes and the response actions included. Either way it is a predictable monthly fee, far below the cost of staffing an in-house SOC for every shift. We give a fixed fee after a free scoping call.

Is a managed SOC worth it for a small Sharjah company?

Often, yes. Ransomware and invoice fraud usually start at night or at weekends, when nobody is watching. A 12x7 or 24x7 SOC gives a small company the same monitoring a large one has, for a monthly fee.

What is SOC as a service in Sharjah?

It means using an external security operations centre instead of building your own. The provider supplies the analysts, tools and processes; you connect your systems and get monitoring, investigation and response for a monthly fee.

What is the difference between 24x7 and 12x7 SOC coverage?

With 24x7, analysts monitor your systems around the clock, every day of the year, with Tier 1 to 3 coverage. With 12x7, monitoring covers 12 hours a day, and critical alerts outside those hours are escalated. 12x7 suits lower-risk environments.

Is a managed SOC the same as an MSSP?

Largely. An MSSP (managed security service provider) may offer several services, such as firewall management and monitoring. A managed SOC focuses on detecting, investigating and responding to threats.

How fast do you respond to a critical alert?

We work to a 15-minute SLA on critical alerts: an analyst starts investigating, contains the threat where you have authorised it, and escalates to your team. Serious incidents go to our incident response team.

Can you monitor Microsoft 365 and cloud accounts?

Yes. We monitor Microsoft 365, Google Workspace, Azure, AWS and Google Cloud alongside your endpoints and network, which matters because many attacks on Sharjah businesses start with a stolen email password.

Get a managed SOC proposal for your Sharjah business

Tell us about your environment and monitoring needs. We will set up a short scoping call and send a proposal.

What happens next

  1. 1We get in touch to arrange a call
  2. 2A 30-minute scoping call
  3. 3A proposal with coverage options and a fixed monthly fee

Prefer to talk now? Call +971 55 355 6787

Get a SOC proposal

Tell us about your environment. We reply with a scope, coverage options and a fixed monthly fee.

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