24x7 and 12x7 security monitoring · Abu Dhabi city, ADGM, KEZAD and Mussafah

Managed SOC Services in Abu Dhabi

Intello provides managed SOC services in Abu Dhabi: our security operations centre monitors your systems, investigates every serious alert and acts to contain threats, with reporting that supports ADHICS, the UAE IA Standard and ADGM expectations. Choose 24x7 coverage or a lower-cost 12x7 model.

  • 15-minute SLA on critical alerts
  • On site in Abu Dhabi
  • 500+ clients
Get a SOC proposalSee how it works

What are managed SOC services?

A security operations centre (SOC) is a team that monitors your systems for attacks, investigates suspicious activity and responds to threats. With SOC as a service, you use an external SOC instead of building your own: the provider supplies the analysts, tools and processes, and you get continuous protection for a monthly fee.

Key facts
Coverage models24x7 (round the clock, every day) or 12x7 (extended hours, with after-hours escalation of critical alerts)
AnalystsTier 1, Tier 2 and Tier 3 coverage on the 24x7 model; Tier 1 and 2 on 12x7
Response target15-minute SLA on critical alerts
What we monitorEndpoints, servers, network, cloud (Microsoft 365, Azure, AWS, Google Cloud) and key applications
SupportsADHICS, the UAE IA Standard, ADGM and CBUAE expectations, ISO 27001 and PCI DSS
Where we workFrom our SOC centre, with on-site visits anywhere in Abu Dhabi

Managed SOC services for Abu Dhabi organisations

In Abu Dhabi, monitoring is not only good practice: healthcare, federal and financial rules all expect incidents to be detected and handled. A managed SOC in Abu Dhabi delivers that without the cost of an in-house team.

  • Healthcare

    DoH-licensed hospitals and clinics, where ADHICS expects logging, monitoring and incident management. See the Department of Health standards.

  • Federal entities and suppliers

    Organisations working to the UAE IA Standard, which includes monitoring and incident management controls.

  • ADGM firms

    Banks, asset managers and fintechs whose regulators expect continuous oversight of cyber risk. See ADGM compliance.

  • Banks and finance

    Institutions licensed by the Central Bank, facing fraud and account takeover around the clock. See CBUAE compliance.

  • Energy and industry

    Companies in KEZAD and Mussafah monitoring office IT and the network connections to production sites.

  • Mid-sized organisations

    Firms with a small IT team and no one watching security alerts at night or at weekends.

Also available: Managed SOC in Dubai · SOC services across the UAE · Managed SOC in Sharjah

Managed SOC Services in Abu Dhabi by Intello

Do you need SOC services in Abu Dhabi?

A managed SOC is usually the right step if any of these apply to you:

  • Nobody watches your security alerts at night, at weekends or during holidays
  • ADHICS, the UAE IA Standard or your regulator expects monitoring and incident management
  • Your firewall, endpoint or cloud tools generate more alerts than your team can handle
  • You need log monitoring for ISO 27001, SOC 2 or PCI DSS
  • You have had an incident that went unnoticed for too long
  • Building an in-house SOC would cost more than you can justify

Not sure whether you need 24x7 or 12x7? Healthcare, finance and critical-sector organisations usually choose 24x7. We will recommend a model in the first call.

Get a SOC proposal

What our managed SOC in Abu Dhabi covers

We do not just send you alerts. We investigate, triage, contain and respond.

Continuous monitoring

Real-time monitoring of endpoints, servers, network, cloud and applications, detecting threats as they happen.

Threat detection

SIEM correlation, threat intelligence, behavioural analytics and custom detection rules tuned to your environment.

Triage and investigation

Every serious alert investigated by an analyst, so you only hear about what matters.

Containment and response

Isolating endpoints, blocking IP addresses and disabling accounts to stop an attack spreading.

Threat hunting

Analysts actively searching for hidden threats that automated detection misses.

Log management

Centralised log collection and retention that meets compliance requirements and supports investigations.

Regulatory reporting support

Monthly reports and incident records that provide evidence for ADHICS, UAE IA and ADGM reviews.

Incident escalation

Clear escalation to your team and, when needed, to our incident response team in Abu Dhabi.

How we set up SOC services in Abu Dhabi

A planned onboarding, then steady monthly operation.

  1. 1

    Scoping call

    We understand your environment, regulators, compliance needs and which coverage model fits.

    Week 0 · free

  2. 2

    Onboarding plan

    Log sources, use cases, escalation contacts and response permissions agreed in writing, on site if you prefer.

    Week 1

  3. 3

    Integration

    Your firewalls, endpoints, servers, cloud and key applications connected to our monitoring.

    Weeks 1–4

  4. 4

    Tuning

    Detection rules tuned to your environment to cut false alarms.

    Weeks 3–6

  5. 5

    Live monitoring

    24x7 or 12x7 monitoring, triage and response, with a 15-minute SLA on critical alerts.

    Ongoing

  6. 6

    Reporting and review

    Monthly reports and quarterly reviews, in a format that supports your regulator’s requirements.

    Monthly and quarterly

Most Abu Dhabi organisations are fully onboarded within four to six weeks.

What you get

  • A managed security operations centre watching your systems
  • 24x7 or 12x7 monitoring, depending on the model you choose
  • Analyst triage of every serious alert
  • Containment actions agreed in advance
  • 15-minute SLA on critical alerts
  • Log collection and retention for compliance
  • Evidence for ADHICS, UAE IA and ADGM reviews
  • Monthly reports and quarterly reviews

Choose your SOC coverage

12x7 SOC

Monthly

Best for: Lower-risk environments

  • · 12-hour daily monitoring
  • · Tier 1 and 2 analysts
  • · After-hours critical escalation

24x7 SOC

Monthly

Best for: Healthcare, finance, critical sectors

  • · 24/7/365 monitoring
  • · Tier 1, 2 and 3 analysts
  • · Automated containment

SOC + incident response

Monthly + retainer

Best for: Full detect-and-respond cover

  • · 24x7 SOC
  • · Incident response retainer
  • · On-site forensic support

Who is watching your systems in Abu Dhabi tonight?

Tell us about your environment. We will recommend 24/7 security monitoring in Abu Dhabi or a 12x7 model, and send a fixed monthly fee.

Get a SOC proposal

Managed SOC vs in-house SOC in Abu Dhabi

Building a SOC means hiring analysts for every shift, buying tools and keeping up with threats. For most organisations, an MSSP in Abu Dhabi is the more practical route.

Managed SOCIn-house SOC
CostA predictable monthly feeSalaries for several shifts, tools and infrastructure
Time to startWeeksMany months to hire and build
Coverage24x7 or 12x7 from day oneHard to staff nights, weekends and holidays
ExpertiseTier 1–3 analysts who see attacks across many clientsLimited to your own team’s experience
Best forSmall and mid-sized organisations, and growing onesVery large organisations with constant needs

What affects the cost of SOC services in Abu Dhabi

You get a fixed monthly fee after the scoping call. These are the factors that move it:

Coverage model
24x7 or 12x7.
Number of assets
Endpoints, servers, cloud accounts and network devices monitored.
Log volume
How much log data is collected, analysed and retained.
Response scope
Which containment actions we take on your behalf.
Regulatory reporting
Reports and log retention for ADHICS, UAE IA, ADGM or PCI DSS.
Incident response
Whether an incident response retainer is included.

Why organisations choose Intello as their managed SOC in Abu Dhabi

15-min

SLA on critical alerts

24x7

or 12x7 coverage

500+

clients served

We act, not just alert. Analysts investigate, triage and contain threats instead of forwarding raw alerts.

Abu Dhabi regulation. Reporting that supports ADHICS, the UAE IA Standard and ADGM expectations.

Incident response on hand. When something serious happens, our incident response team comes on site in Abu Dhabi.

Flexible coverage. Choose 24x7 or 12x7 to match your risk and budget.

Frequently asked questions

How much do SOC services in Abu Dhabi cost?

It depends on the coverage model (24x7 or 12x7), the number of assets monitored, log volumes and the response actions included. Either way it is a predictable monthly fee, far below the cost of staffing an in-house SOC for every shift. We give a fixed fee after a free scoping call.

Does a managed SOC help with ADHICS compliance?

Yes. ADHICS expects DoH-licensed entities to log, monitor and manage security incidents. A managed SOC provides the monitoring, incident records and reports that support this. See ADHICS compliance.

What is SOC as a service in Abu Dhabi?

It means using an external security operations centre instead of building your own. The provider supplies the analysts, tools and processes; you connect your systems and get monitoring, investigation and response for a monthly fee.

What is the difference between 24x7 and 12x7 SOC coverage?

With 24x7, analysts monitor your systems around the clock, every day of the year, with Tier 1 to 3 coverage. With 12x7, monitoring covers 12 hours a day, and critical alerts outside those hours are escalated. 12x7 suits lower-risk environments.

Is a managed SOC the same as an MSSP?

Largely. An MSSP (managed security service provider) may offer several services, such as firewall management and monitoring. A managed SOC focuses on detecting, investigating and responding to threats.

How fast do you respond to a critical alert?

We work to a 15-minute SLA on critical alerts: an analyst starts investigating, contains the threat where you have authorised it, and escalates to your team. For serious incidents, our team can come on site in Abu Dhabi.

How long does onboarding take?

Most Abu Dhabi organisations are fully onboarded within four to six weeks, including connecting log sources and tuning detection rules to reduce false alarms.

Get a managed SOC proposal for your Abu Dhabi organisation

Tell us about your environment and monitoring needs. We will set up a short scoping call and send a proposal.

What happens next

  1. 1We get in touch to arrange a call
  2. 2A 30-minute scoping call
  3. 3A proposal with coverage options and a fixed monthly fee

Prefer to talk now? Call +971 55 355 6787

Get a SOC proposal

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